Privacy Policy

Effective Date: January 1, 2025

1. Introduction

At Blossom BEHAVIORAL HEALTH, we prioritize the privacy, security, and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.

2. Acceptance & Updates to Privacy Policy

By using our website, scheduling appointments, or providing personal information, you agree to the terms of this Privacy Policy. We may update this policy due to legal requirements, technology changes, or business operations. Updates will be posted with a revised “Effective Date” at the top.

3. Information We Collect

3.1 Non-Identifiable Information

IP address

Device type

Browser type and version

Pages visited and time spent

Referring website

3.2 Cookies & Tracking Technologies

We use cookies to improve site functionality and analyze visitor behavior. You can disable cookies through your browser settings.

3.3 Personal Information You Provide

Full Name

Date of Birth

Email Address

Phone Number

Mailing Address

3.4 Health Information

Protected Health Information (PHI) is collected in accordance with HIPAA laws.

4. How We Use Your Information

Scheduling appointments

Providing therapy services

Processing insurance claims

Communicating appointment confirmations

5. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information. We may share data with service providers, during business transfers, or to comply with legal requirements.

6. Data Security & HIPAA Compliance

We use encryption, secure access controls, and HIPAA-compliant systems to protect your data.

7. Third-Party Websites & External Links

Our website may link to third-party sites. Please review their privacy policies before sharing information.

8. Patient Rights Under HIPAA

Access and request copies of your medical records

Request corrections

Limit data sharing

File complaints

9. Children’s Privacy

Our services are intended for adults 18+. We do not knowingly collect data from minors without parental consent.

10. Opt-Out Options

Marketing emails (unsubscribe via email)

Text messages (reply “STOP” to (509) 694-3135)

11. Contact Us

If you have questions, please contact us:

📞 Phone: (509) 694-3135

📧 Email: ptcare@blossombhealth.com

📍 Address: 930 N. Mullan Rd Ste 1, Spokane, WA 99206

Introduction

At Blossom TMS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose the personal information you provide while using our website. Your choice to provide personal information is entirely voluntary, and we will treat any information you share with utmost care.

Acceptance of Privacy Policy

By accessing and using our website, you agree to the terms of this Privacy Policy. We may update this policy at any time without notice, so we encourage you to review it periodically. Continued use of the website after any changes signifies your acceptance of the revised policy.

Information We Collect

  1. Non-Identifiable Information
    We automatically collect certain non-personal information through standard server operations, including your IP address, browser type, access times, and pages viewed. This information helps us improve our website and enhance user experience.

  2. Cookies
    Our website uses cookies to store information on your device, allowing us to tailor the site to your preferences. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our site.

  3. Tracking Information
    We may create aggregate reports based on non-personal data for internal analysis and to share with advertisers. Personal data will only be linked with tracking information if voluntarily provided by users.

  4. Personal Information You Provide
    When you contact us or participate in online activities (e.g., surveys), we may collect personal information such as your name, email address, phone number, and postal address.

Use of Your Personal Information

Your personal information may be used for:

  • Responding to inquiries and correspondence

  • Enhancing user experience on our website

  • Developing a confidential user profile

  • Sending service-related communications via text messaging (normal rates apply)

Disclosure of Your Personal Information

We do not sell or transfer personal information except in specific circumstances:

  • To Affiliates: We may share data with our affiliates who comply with this Privacy Policy.

  • Business Transfers: If Blossom TMS is sold or merged, personal data may be transferred to the acquiring organization under similar privacy protections.

  • Legal Compliance: We may disclose personal information if required by law or in response to legal requests.

Information Security

We implement appropriate security measures to protect your personal data from unauthorized access. However, no method of transmission over the internet is completely secure.

Third Party Websites

Links to third-party websites are not controlled by us. We are not responsible for their privacy practices; please review their policies before providing any personal information.

Children’s Privacy

We do not knowingly collect personal information from children under 19. If we learn that we have collected such information inadvertently, we will delete it promptly.

Contact Us

If you have any questions about this Privacy Policy or wish to opt-out of communications, please contact us at: