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Home
New Patients
Current Patients
Patient portal
Virtual appointment sign in
Schedule An Appointment
Medication refills
Send Your Referrals
About Us
Services
Resources
FAQ’s
Contact Us
Online Payment
Login
Practitioner Login
Patient Portal Login
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All Courses
Training
Medical Concierge Specialist Onboarding Course
Medical Concierge Specialist Onboarding Course
Curriculum
9 Sections
33 Lessons
10 Weeks
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Welcome to Applied Behavioral Holistic Health
3
1.1
Mission, Vision and Values
1.2
Your Role and Responsibilities
1.3
Key Contacts and Support
Systems Overview
4
2.1
Optimantra EHR System + Optimantra Videos
2.2
ConnecTeam Office Management System
2.3
Talkroute Phone System + Password
2.4
Introduction to the EHR, Office, and Phone Systems
Quick Start
3
3.1
Harassment Prevention Training
3.2
How to – Complete the HIPAA Certification Course VIDEO
3.3
HIPAA Certification Course
Clinical Policies, Procedures & Guidelines
4
4.1
HIPAA and Confidentiality Policy
4.2
Stabilization R-PFA
4.3
Telemedicine Crisis Response Protocol
4.4
Trauma informed De-escalation
OPTIMANTRA: How to...
4
5.1
How to – ADHD Online QB Test VIDEO
5.2
How to – Order Labs on Optimantra VIDEO
5.3
How to – Email QB results and terminology to a Patient VIDEO
5.4
How to – create an official Bariatric Letter
Policies, Protocols and Procedures
6
6.1
Overview of Policies and Procedures
6.2
Operational Policies
6.3
How to ask for Vacation/Sick leave?
6.4
Complaints and Grievances Policy
6.5
Cyber Security Policy
6.6
Safety and Security
HR Forms
4
7.1
Ask HR
7.2
Suggestion Box
7.3
Personal Info Update
7.4
Employee Harassment Complaint Form
Resources
2
8.1
Psychiatric Documentation Vocabulary/Phrases
8.2
Directory of Specialty Mental Health Resources
Conclusion
3
9.1
Final Thoughts
9.2
Feedback and Suggestions
9.3
Please Sign the Onboarding Course Completion
Harassment Prevention Training
https://abholistic.com/courses/courses/
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