Privacy Policy

Effective Date: January 1, 2025

1. Introduction

At Blossom BEHAVIORAL HEALTH, we prioritize the privacy, security, and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.

2. Acceptance & Updates to Privacy Policy

By using our website, scheduling appointments, or providing personal information, you agree to the terms of this Privacy Policy. We may update this policy due to legal requirements, technology changes, or business operations. Updates will be posted with a revised “Effective Date” at the top.

3. Information We Collect

3.1 Non-Identifiable Information

  • IP address
  • Device type
  • Browser type and version
  • Pages visited and time spent
  • Referring website

3.2 Cookies & Tracking Technologies

We use cookies to improve site functionality and analyze visitor behavior. You can disable cookies through your browser settings.

3.3 Personal Information You Provide

  • Full Name
  • Date of Birth
  • Email Address
  • Phone Number
  • Mailing Address

3.4 Health Information

Protected Health Information (PHI) is collected in accordance with HIPAA laws.

4. How We Use Your Information

  • Scheduling appointments
  • Providing therapy services
  • Processing insurance claims
  • Communicating appointment confirmations

5. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information. We may share data with service providers, during business transfers, or to comply with legal requirements.

6. Data Security & HIPAA Compliance

We use encryption, secure access controls, and HIPAA-compliant systems to protect your data.

7. Third-Party Websites & External Links

Our website may link to third-party sites. Please review their privacy policies before sharing information.

8. Patient Rights Under HIPAA

  • Access and request copies of your medical records
  • Request corrections
  • Limit data sharing
  • File complaints

9. Children’s Privacy

Our services are intended for adults 18+. We do not knowingly collect data from minors without parental consent.

10. Opt-Out Options

  • Marketing emails (unsubscribe via email)
  • Text messages (reply “STOP” to (509) 694-3135)

11. Contact Us

If you have questions, please contact us:

  • 📞 Phone: (509) 694-3135
  • 📧 Email: [email protected]
  • 📍 Address: 930 N. Mullan Rd Ste 1, Spokane, WA 99206